Terms of Service
Last updated: 14 May 2026
These Terms of Service (“Terms”) govern your use of the Weeve macOS app (the “App”) and the website at https://getweeve.io (the “Site”), provided by Weeve B.V. (“Weeve”, “we”, “us”).
By creating an account or using Weeve, you agree to these Terms. If you don’t agree, please don’t use the service.
1. What Weeve does
Weeve is a macOS app that records audio (your microphone and/or system audio), transcribes speech to text, and can summarize and structure those transcripts using on-device AI models. Most of this happens locally on your Mac.
2. Your account
You must be at least 16 years old to use Weeve.
You’re responsible for keeping your sign-in email secure and for all activity under your account.
One account per person. Don’t share accounts.
You must provide an email address you actually control. If you lose access to your email, we may not be able to recover your account.
3. Acceptable use
You agree NOT to use Weeve to:
Record, transcribe, summarize, or otherwise process any call, meeting, or conversation unless you have clearly informed the participants that Weeve is being used and have obtained all consent or permission required by applicable law, workplace policies, platform rules, confidentiality obligations, and contracts.
Record people without their knowledge or without the consent or permission required in the relevant jurisdiction or context. Recording laws vary by country, state, workplace, industry, and meeting type. You are solely responsible for making sure your use of Weeve is lawful.
Record confidential, classified, or legally privileged conversations you’re not authorized to record.
Process audio that contains illegal content (CSAM, threats of violence, etc.).
Reverse engineer, decompile, or attempt to extract source code from the App, except where this is expressly permitted by mandatory law (e.g., interoperability under EU directives).
Resell, sublicense, or redistribute the App or its outputs in a way that competes with Weeve.
Use the service to train competing speech-to-text or summarization products without our written permission.
Circumvent usage limits, rate limits, or paywalls.
Probe, scan, or test the vulnerability of our infrastructure without our written permission.
We may suspend or terminate your account if you violate these rules.
4. Your content
Your recordings, transcripts, summaries, and notes are yours. We don’t claim any ownership over them.
They live on your Device (Mac, Windows, or other). We don’t have copies and we don’t process them on our servers.
You’re responsible for backing up your local content
Your recordings, transcripts, summaries, and notes may contain personal data, confidential information, trade secrets, or legally protected information. You are responsible for having a valid legal basis to collect, record, transcribe, summarize, store, use, share, or delete that content, including under the GDPR where applicable.
You grant us only the minimum license needed to operate your account (basically, none — because we don’t touch your content).
5. Recording laws and participant consent
You are responsible for using Weeve lawfully.
Before recording, transcribing, or summarizing any call, meeting, or conversation, you must clearly inform all participants that Weeve is being used and obtain all consent or permission required by applicable law.
Laws and rules differ by country, state, workplace, industry, and context. Some jurisdictions allow a participant to record a conversation in certain circumstances. Others require consent from all participants. Workplaces, schools, healthcare settings, courts, confidential business meetings, and professional-client conversations may have additional restrictions.
If a participant objects to being recorded or transcribed, you must stop using Weeve for that conversation unless you are legally entitled to continue.
You are also responsible for how you store, use, share, publish, or delete recordings, transcripts, summaries, and notes. Using Weeve does not give you permission to record anyone or to use their personal data unlawfully.
Weeve does not provide legal advice. If you are unsure whether you may record or transcribe a conversation, do not use Weeve until you have confirmed that your use is lawful.
6. Subscriptions, trials, and payments
Weeve may offer free trials, free tiers, and paid subscription plans. Current pricing is shown in the App and on the Site.
Payments are processed by Stripe. Weeve never sees your card details.
Subscriptions renew automatically at the end of each billing period unless you cancel beforehand. You can cancel at any time from the Stripe billing portal (linked from the App’s Settings).
If you cancel, you keep access until the end of the current billing period; we don’t pro-rate refunds for partial periods unless required by law.
We may change prices for future billing periods with at least 30 days’ notice.
If you are an EU or UK consumer, you may have a 14-day right of withdrawal. Where the law allows, you may lose this right once digital content or digital services have been fully provided, but only if you expressly consent to immediate performance and acknowledge that this may waive your withdrawal right. We may ask you to provide that consent and acknowledgement during checkout or when activating paid features.
7. AI models and outputs
Weeve uses third-party open-weight AI models (e.g., Parakeet for speech recognition, Gemma for summarization) that are downloaded to your Mac.
AI outputs can be wrong, incomplete, or biased. Treat transcripts and summaries as drafts, not as official records.
You are responsible for reviewing AI-generated transcripts, summaries, action items, and notes before relying on them, sharing them, or using them to make decisions.
Where required by law, policy, or professional obligation, you must disclose that a transcript, summary, note, or other output was generated or assisted by AI.
Don’t rely on Weeve as the sole source for safety-critical, medical, legal, or financial decisions.
We make no warranty about the accuracy of transcripts or summaries.
8. Beta software
Parts of Weeve may be marked as beta or experimental. Beta features may change, break, or be removed without notice. Use them with that in mind.
9. Third-party services
Weeve relies on third parties (Supabase, Stripe, Hugging Face, PostHog, Framer, Google, LinkedIn). Their own terms apply to your use of their services. We’re not responsible for their availability or behavior.
10. Intellectual property
The App, the Site, the Weeve name, and our logo are owned by Weeve B.V.
Open-source components are licensed under their respective licenses (see the App’s about screen and our repository for details).
Nothing in these Terms grants you any IP rights in Weeve, except a limited, non-exclusive, non-transferable right to use the App on devices you own or control.
11. Termination
You can stop using Weeve at any time and delete your account from Settings → Account → Danger Zone.
We may suspend or terminate your account with reasonable notice if you breach these Terms, abuse the service, or if we discontinue the service. We may terminate immediately if your use poses a security or legal risk.
After termination, your local content on your Mac is unaffected (it’s still yours). Account-side data is deleted as described in the Privacy Policy.
12. Disclaimers
The App and the Site are provided “as is” and “as available”, without warranties of any kind, except those that cannot be excluded under applicable law (including consumer rights you have under EU law, which are not waived by these Terms).
We don’t warrant that:
The service will be uninterrupted or error-free
Transcripts or summaries will be accurate
The service will meet your specific requirements
Defects will be corrected on a particular timeline
13. Limitation of liability
To the extent permitted by law:
We’re not liable for indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claim relating to Weeve is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) EUR 100.
Nothing in these Terms limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be limited under applicable law (including mandatory consumer protections under EU and Dutch law)
14. Indemnity
You agree to indemnify us against claims, damages, and costs (including reasonable legal fees) arising from your unlawful use of Weeve, including recording people without proper consent or violating any third party’s rights. This section does not apply to consumers to the extent it would be prohibited by mandatory consumer protection law.
15. Governing law and disputes
These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules.
Disputes will be brought before the Rechtbank Amsterdam, except that EU consumers may bring claims in the courts of their country of residence and rely on the mandatory consumer protections of their local law.
If you have a complaint, please contact us first at contact@getweeve.io so we can try to resolve it informally.
16. Changes to these Terms
We may update these Terms occasionally. If we make material changes, we’ll notify you by email or in the App at least 14 days before they take effect. Continued use of Weeve after that period means you accept the new Terms. If you don’t accept them, stop using the service and delete your account.
17. Contact
Weeve B.V.
MediArena 2, 1114 BC Amsterdam-Duivendrecht, Netherlands
KVK: 42068756
VAT: NL869563683B01
Business & legal: contact@getweeve.io
Support: support@getweeve.io