Terms of Service
Last updated: 8 September 2026
These Terms of Service (“Terms”) govern your use of the Weeve macOS app (the “App”), the Weeve for Chrome browser extension (the “Extension”), and the website at https://getweeve.io (the “Site”), provided by Weeve B.V. (“Weeve”, “we”, “us”). We call the App, the Extension, and the Site together the “Services”. Where a section names only one of them, it applies only to that one.
By creating an account or using Weeve, you agree to these Terms. If you don’t agree, please don’t use the service.
1. What Weeve does
Weeve records audio, transcribes speech to text, and can summarize and structure those transcripts using AI models that run on your own device.
The App is a macOS app. It records your microphone and/or your Mac’s system audio.
The Extension runs in a side panel in Google Chrome. It records the audio of a browser tab you have chosen, and your microphone as well if you switch it on. You have to invoke Weeve on that tab first, from the toolbar icon or its keyboard shortcut, before it can capture anything. Because it captures the audio of a tab, it can record everyone whose audio plays in that tab, including the other people in a call.
Recording, transcription, speaker identification, and the drafting of to do’s all run on your own device. The AI models that do that work are downloaded to your device before you first use them. Signing in, your subscription, and your usage against plan limits are handled by our servers.
2. Your account
You must be at least 16 years old to use Weeve.
You’re responsible for keeping your sign-in email secure and for all activity under your account.
One account per person. Don’t share accounts.
You must provide an email address you actually control. If you lose access to your email, we may not be able to recover your account.
3. Acceptable use
You agree NOT to use Weeve to:
Record, transcribe, summarize, or otherwise process any call, meeting, or conversation unless you have clearly informed the participants that Weeve is being used and have obtained all consent or permission required by applicable law, workplace policies, platform rules, confidentiality obligations, and contracts.
Record people without their knowledge or without the consent or permission required in the relevant jurisdiction or context. Recording laws vary by country, state, workplace, industry, and meeting type. You are solely responsible for making sure your use of Weeve is lawful.
Record confidential, classified, or legally privileged conversations you’re not authorized to record.
Capture a browser tab whose content you are not permitted to capture, including where the site or service in that tab prohibits recording in its own terms.
Process audio that contains illegal content (CSAM, threats of violence, etc.).
Reverse engineer, decompile, or attempt to extract source code from the App or the Extension, except where this is expressly permitted by mandatory law (e.g., interoperability under EU directives).
Resell, sublicense, or redistribute the App, the Extension, or their outputs in a way that competes with Weeve.
Use the service to train competing speech-to-text or summarization products without our written permission.
Circumvent usage limits, rate limits, or paywalls.
Probe, scan, or test the vulnerability of our infrastructure without our written permission.
We may suspend or terminate your account if you violate these rules.
4. Your content
Your recordings, transcripts, summaries, and notes are yours. We don’t claim any ownership over them.
They live on your device: for the App, in Weeve’s folder on your Mac; for the Extension, inside your Chrome profile. We don’t have copies and we don’t process them on our servers.
You’re responsible for backing up your local content. What the Extension holds lives in your browser profile. Removing the Extension, deleting that Chrome profile, or clearing the browser’s data for the Extension deletes those recordings, transcripts, and to do’s, and we cannot restore them.
Your recordings, transcripts, summaries, and notes may contain personal data, confidential information, trade secrets, or legally protected information. You are responsible for having a valid legal basis to collect, record, transcribe, summarize, store, use, share, or delete that content, including under the GDPR where applicable.
You grant us only the minimum license needed to operate your account (basically, none, because we don’t touch your content).
5. Recording laws and participant consent
You are responsible for using Weeve lawfully.
Before recording, transcribing, or summarizing any call, meeting, or conversation, you must clearly inform all participants that Weeve is being used and obtain all consent or permission required by applicable law.
When you record a browser tab with the Extension, you record everything that plays in that tab. In a video call, a webinar, or a shared recording, that includes the other participants and not only yourself. Your responsibility to inform participants and to obtain any consent the law requires is exactly the same as it is in the App.
Laws and rules differ by country, state, workplace, industry, and context. Some jurisdictions allow a participant to record a conversation in certain circumstances. Others require consent from all participants. Workplaces, schools, healthcare settings, courts, confidential business meetings, and professional-client conversations may have additional restrictions.
If a participant objects to being recorded or transcribed, you must stop using Weeve for that conversation unless you are legally entitled to continue.
You are also responsible for how you store, use, share, publish, or delete recordings, transcripts, summaries, and notes. Using Weeve does not give you permission to record anyone or to use their personal data unlawfully.
Weeve does not provide legal advice. If you are unsure whether you may record or transcribe a conversation, do not use Weeve until you have confirmed that your use is lawful.
6. Subscriptions, trials, and payments
Weeve may offer free trials, free tiers, and paid subscription plans. Current pricing is shown in the App, in the Extension, and on the Site.
Payments are processed by Stripe. Weeve never sees your card details.
You can start a purchase from the Extension as well as from the App. Checkout opens on Stripe’s hosted page in an ordinary browser tab; your card details are entered there and never pass through the Extension.
One Weeve subscription covers both the App and the Extension. Your plan, your subscription status, and your usage against free-plan limits are shared between them, and a recording counts once against your limits wherever you made it.
Subscriptions renew automatically at the end of each billing period unless you cancel beforehand. You can cancel at any time from the Stripe billing portal, linked from Settings in the App and in the Extension.
If you cancel, you keep access until the end of the current billing period; we don’t pro-rate refunds for partial periods unless required by law.
We may change prices for future billing periods with at least 30 days’ notice.
If you are an EU or UK consumer, you may have a 14-day right of withdrawal. Where the law allows, you may lose this right once digital content or digital services have been fully provided, but only if you expressly consent to immediate performance and acknowledge that this may waive your withdrawal right. We may ask you to provide that consent and acknowledgement during checkout or when activating paid features.
7. AI models and outputs
Weeve uses third-party open-weight AI models that are downloaded to your device before you first use them. The App downloads them from Hugging Face to your Mac. The Extension downloads them from our own content delivery network at models.getweeve.io into your browser’s storage for the Extension. The models differ between the two: see our Model licenses page and, in the Extension, the Licenses row in Settings.
AI outputs can be wrong, incomplete, or biased. Treat transcripts and summaries as drafts, not as official records.
You are responsible for reviewing AI-generated transcripts, summaries, action items, and notes before relying on them, sharing them, or using them to make decisions.
Where required by law, policy, or professional obligation, you must disclose that a transcript, summary, note, or other output was generated or assisted by AI.
Don’t rely on Weeve as the sole source for safety-critical, medical, legal, or financial decisions.
We make no warranty about the accuracy of transcripts or summaries.
8. Beta software
Parts of Weeve may be marked as beta or experimental. Beta features may change, break, or be removed without notice. Use them with that in mind.
9. The Chrome Web Store and your browser
The Extension is distributed through the Chrome Web Store. Installing and using it is also subject to Google’s own terms for Google Chrome and the Chrome Web Store, and to Google’s privacy policy. Those are agreements between you and Google, not between you and us.
The Extension needs Google Chrome version 116 or newer. It needs to be invoked on a tab before it can record that tab, and it needs your permission in Chrome before it can record your microphone. Chrome controls both.
Google can remove, suspend, or restrict an extension, and can change what Chrome allows extensions to do. If that happens, parts of the Extension may stop working, and we may have to change or withdraw it. We will tell you if we withdraw it, but we cannot promise that the Extension will remain available in the Chrome Web Store.
10. Handing a recording to the Weeve Mac app
If you have the App installed on the same computer, signed in to the same Weeve account, and its bridge switched on, the Extension can hand a recording over to the App. The hand-off is a direct connection between the Extension and a small helper program on that same computer. It does not travel over the internet, and it does not go through our servers. The App refuses the connection when it is signed in to a different account.
After a hand-off, the same recording exists in both places and later edits travel in both directions. Where the two copies disagree, the more recent edit wins. Section 4 applies to both copies: they are yours, and backing them up is your responsibility.
11. Third-party services
Weeve relies on third parties: Supabase for accounts, Stripe for payments, Hugging Face for the App’s model downloads, Cloudflare for our own model downloads to the Extension, PostHog for product analytics, Framer for this website, Notion for our feedback form, Google for the Chrome Web Store and for advertising measurement on the Site, and LinkedIn and Meta for advertising measurement on the Site. Their own terms apply to your use of their services. We’re not responsible for their availability or behavior.
12. Intellectual property
The App, the Extension, the Site, the Weeve name, and our logo are owned by Weeve B.V.
Open-source components are licensed under their respective licenses. See the About screen in the App, the Licenses row in the Extension’s Settings, and our Model licenses page.
Nothing in these Terms grants you any IP rights in Weeve, except a limited, non-exclusive, non-transferable right to use the App and the Extension on devices you own or control.
13. Termination
You can stop using Weeve at any time. To delete your account, email us at support@getweeve.io. Deleting an account is not yet something you can do from inside the App or the Extension, though we are building it. Removing the Extension from Chrome stops it and deletes what it holds in your browser profile, and you can erase everything the App holds on your Mac under Settings → Data & Storage → Manage local data, but neither of those deletes your Weeve account.
We may suspend or terminate your account with reasonable notice if you breach these Terms, abuse the service, or if we discontinue the service. We may terminate immediately if your use poses a security or legal risk.
After termination, your local content on your Mac is unaffected (it’s still yours). Content the Extension holds in your browser profile is deleted when you remove the Extension from Chrome. Account-side data is deleted as described in the Privacy Policy.
14. Disclaimers
The Services are provided “as is” and “as available”, without warranties of any kind, except those that cannot be excluded under applicable law (including consumer rights you have under EU law, which are not waived by these Terms).
We don’t warrant that:
The service will be uninterrupted or error-free
Transcripts or summaries will be accurate
The service will meet your specific requirements
Defects will be corrected on a particular timeline
15. Limitation of liability
To the extent permitted by law:
We’re not liable for indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claim relating to Weeve is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) EUR 100.
Nothing in these Terms limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be limited under applicable law (including mandatory consumer protections under EU and Dutch law)
16. Indemnity
You agree to indemnify us against claims, damages, and costs (including reasonable legal fees) arising from your unlawful use of Weeve, including recording people without proper consent or violating any third party’s rights. This section does not apply to consumers to the extent it would be prohibited by mandatory consumer protection law.
17. Governing law and disputes
These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules.
Disputes will be brought before the Rechtbank Amsterdam, except that EU consumers may bring claims in the courts of their country of residence and rely on the mandatory consumer protections of their local law.
If you have a complaint, please contact us first at contact@getweeve.io so we can try to resolve it informally.
18. Changes to these Terms
We may update these Terms occasionally. If we make material changes, we’ll notify you by email, in the App, or in the Extension at least 14 days before they take effect. Continued use of Weeve after that period means you accept the new Terms. If you don’t accept them, stop using the service and delete your account.
19. Contact
Weeve B.V.
MediArena 2, 1114 BC Amsterdam-Duivendrecht, Netherlands
KVK: 42068756
VAT: NL869563683B01
Business & legal: contact@getweeve.io
Support: support@getweeve.io