Terms of Service

Last updated: 14 May 2026

These Terms of Service ("Terms") govern your use of the Weeve macOS app (the "App") and the website at https://getweeve.io (the "Site"), provided by Weeve B.V. i.o. ("Weeve", "we", "us").

By creating an account or using Weeve, you agree to these Terms. If you don't agree, please don't use the service.

1. What Weeve does

Weeve is a macOS app that records audio (your microphone and/or system audio), transcribes speech to text, and can summarize and structure those transcripts using on-device AI models. Most of this happens locally on your Mac.

2. Your account

• You must be at least 16 years old to use Weeve.

• You're responsible for keeping your sign-in email secure and for all activity under your account.

• One account per person. Don't share accounts.

• You must provide an email address you actually control. If you lose access to your email, we may not be able to recover your account.

3. Acceptable use

You agree NOT to use Weeve to:

• Record people without their knowledge or consent where the law of your jurisdiction requires it. Recording laws vary by country and even by US state. You are solely responsible for getting consent from the people you record.

• Record confidential, classified, or legally privileged conversations you're not authorized to record.

• Process audio that contains illegal content (CSAM, threats of violence, etc.).

• Reverse engineer, decompile, or attempt to extract source code from the App, except where this is expressly permitted by mandatory law (e.g., interoperability under EU directives).

• Resell, sublicense, or redistribute the App or its outputs in a way that competes with Weeve.

• Use the service to train competing speech-to-text or summarization products without our written permission.

• Circumvent usage limits, rate limits, or paywalls.

• Probe, scan, or test the vulnerability of our infrastructure without our written permission.

We may suspend or terminate your account if you violate these rules.

4. Your content

• Your recordings, transcripts, summaries, and notes are yours. We don't claim any ownership over them.

• They live on your Mac. We don't have copies and we don't process them on our servers.

• You're responsible for backing up your local content.

• You grant us only the minimum license needed to operate your account (basically, none — because we don't touch your content).

5. Recording laws (important)

Audio recording laws vary widely:

• The Netherlands, most of Europe, and many other countries allow one-party-consent recording (you can record a conversation you're part of).

• Some places — including parts of the US (California, Florida, etc.), Germany, and Switzerland — require all-party consent.

• Recording in workplaces, schools, courts, or healthcare settings often has additional rules.

Weeve does not provide legal advice. It's your responsibility to know and follow the recording laws that apply to you. Using Weeve does not exempt you from those laws.

6. Subscriptions, trials, and payments

• Weeve may offer free trials, free tiers, and paid subscription plans. Current pricing is shown in the App and on the Site.

• Payments are processed by Stripe. Weeve never sees your card details.

• Subscriptions renew automatically at the end of each billing period unless you cancel beforehand. You can cancel at any time from the Stripe billing portal (linked from the App's Settings).

• If you cancel, you keep access until the end of the current billing period; we don't pro-rate refunds for partial periods unless required by law.

• We may change prices for future billing periods with at least 30 days' notice.

• EU consumers have a 14-day right of withdrawal under the Consumer Rights Directive. By starting to use a paid plan or downloading premium AI models during this period, you expressly consent to immediate performance and acknowledge that you waive your right of withdrawal once the service has been fully provided.

7. AI models and outputs

• Weeve uses third-party open-weight AI models (e.g., Parakeet for speech recognition, Gemma for summarization) that are downloaded to your Mac.

• AI outputs can be wrong, incomplete, or biased. Treat transcripts and summaries as drafts, not as official records.

• Don't rely on Weeve as the sole source for safety-critical, medical, legal, or financial decisions.

• We make no warranty about the accuracy of transcripts or summaries.

8. Beta software

Parts of Weeve may be marked as beta or experimental. Beta features may change, break, or be removed without notice. Use them with that in mind.

9. Third-party services

Weeve relies on third parties (Supabase, Stripe, Hugging Face, PostHog, Framer, Google, LinkedIn). Their own terms apply to your use of their services. We're not responsible for their availability or behavior.

10. Intellectual property

• The App, the Site, the Weeve name, and our logo are owned by Weeve B.V. i.o.

• Open-source components are licensed under their respective licenses (see the App's about screen and our repository for details).

• Nothing in these Terms grants you any IP rights in Weeve, except a limited, non-exclusive, non-transferable right to use the App on devices you own or control.

11. Termination

You can stop using Weeve at any time and delete your account from Settings → Account → Danger Zone.

We may suspend or terminate your account with reasonable notice if you breach these Terms, abuse the service, or if we discontinue the service. We may terminate immediately if your use poses a security or legal risk.

After termination, your local content on your Mac is unaffected (it's still yours). Account-side data is deleted as described in the Privacy Policy.

12. Disclaimers

The App and the Site are provided "as is" and "as available", without warranties of any kind, except those that cannot be excluded under applicable law (including consumer rights you have under EU law, which are not waived by these Terms).

We don't warrant that:

• The service will be uninterrupted or error-free

• Transcripts or summaries will be accurate

• The service will meet your specific requirements

• Defects will be corrected on a particular timeline

13. Limitation of liability

To the extent permitted by law:

• We're not liable for indirect, incidental, special, consequential, or punitive damages.

• Our total liability for any claim relating to Weeve is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) EUR 100.

• Nothing in these Terms limits our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be limited under applicable law (including mandatory consumer protections under EU and Dutch law)

14. Indemnity

You agree to indemnify us against claims, damages, and costs (including reasonable legal fees) arising from your unlawful use of Weeve, including recording people without proper consent or violating any third party's rights.

15. Governing law and disputes

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules.

Disputes will be brought before the Rechtbank Amsterdam, except that EU consumers may bring claims in the courts of their country of residence and rely on the mandatory consumer protections of their local law.

You can also use the EU's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

16. Changes to these Terms

We may update these Terms occasionally. If we make material changes, we'll notify you by email or in the App at least 14 days before they take effect. Continued use of Weeve after that period means you accept the new Terms. If you don't accept them, stop using the service and delete your account.

17. Contact

Weeve B.V. i.o.
MediArena 2, 1114 BC Amsterdam-Duivendrecht, Netherlands
Business & legal: stefan@getweeve.io
Support: dylan@getweeve.io